Where are Roof Manager roof measurement reports available?
Available across the U.S., Canada and additional supported regions, subject to imagery availability. Availability is decided per property, not per country: the imagery for that address has to show the roof clearly enough for a person to trace it.
Does Roof Manager cover the entire United States?
Roof Manager supports properties across the United States, subject to imagery availability and roof visibility at the individual address. Most urban and suburban properties have usable imagery; rural, newly built and heavily wooded properties vary. There is no state restriction.
Are reports available across Canada?
Roof Manager supports properties across Canada, including every province, subject to imagery availability for the individual property. Major cities and most towns have usable imagery; remote and northern addresses vary. Reports are billed in Canadian dollars.
Does Roof Manager support Australia?
Yes. Roof Manager supports Australian properties where suitable aerial imagery is available; coverage and image quality vary by location. The Australia page has the details for Australian roofers, and every report is checked by a person before it is released.
Can Roof Manager measure every property?
No. A supported region does not make every roof in it measurable. Trees, deep shadow, low-resolution or outdated imagery and hidden roof sections can all stop a trace. When the roof cannot be seen well enough, the report is declined rather than guessed and the credit returns to your account.
What determines whether an address is available?
Whether the available aerial or satellite imagery shows that property’s roof clearly enough for a member of our team to trace every eave, rake, ridge, hip and valley. The address search has to find the property and the pin has to sit on the roof; after that, the imagery for that spot decides.
What imagery does Roof Manager use?
The aerial and satellite imagery available for the property, viewed top-down. You see the imagery for the pinned roof on the order form before you press Request Report, and our team works from the clearest view available when the order comes in. Roof Manager does not fly drones or send anyone to the property.
What happens if trees block the roof?
Partial tree cover gets a closer look rather than an automatic decline: our team checks whether the hidden edges can be read from the visible geometry. If only the outline is clear, you may receive an Area Take-Off report (roof area and perimeter, marked as such). If a section of roof simply cannot be seen, the report is declined and the credit returns to your account.
What happens if the imagery is too low-resolution?
The report is declined. Low-resolution or badly outdated imagery does not show roof edges well enough to trace, and Roof Manager does not estimate edges it cannot see. You receive an email and the report credit returns to your account.
Will I lose a credit if the report cannot be completed?
No. When our team declines a report the credit returns to your account: a free trial credit comes back as a free credit, a plan credit comes back to the plan, and a one-off purchase comes back as a report credit on the account rather than a refund to your card.
Can I upload my own roof or drone photos?
Yes. Once an order is placed you can attach up to 8 overhead drone or aerial photos to it from your dashboard (JPEG, PNG or WebP). Our team lines a photo up on the map and traces from it where it shows the roof better than the available imagery; the photo is not measured automatically.
How accurate are roof measurements?
On properties with high-quality aerial imagery, Roof Manager measurements can achieve 98.5% accuracy against an on-roof tape measure. Coverage is a different question from accuracy: coverage asks whether a report can be completed at all. How imagery sets the accuracy of a report.
How long does a report take?
Reports are delivered in 1–3 hours, and usually in under an hour. That clock starts once a report can proceed through the normal workflow; a property that needs a closer look at its imagery can take longer, and one that is declined is answered by email instead.
How much does a report cost?
Your first 2 reports are free with no credit card. After that a report is $10 CAD, or $199 CAD per month for up to 30 reports. Price does not change by country or region. See all pricing.
Can I see a sample before ordering?
Yes. The Roof Manager sample report shows all 5 pages of a finished report, with every measurement explained, and the PDF is free to download.
Do I need to climb the roof?
No. The standard report is measured from aerial imagery, so nobody climbs the roof and you do not send a crew to measure. A measurement from imagery is not a roof inspection; physical verification still applies where the work or the code requires it.