Coverage · availability

Roof Measurement Coverage & Availability

Can we measure your next property?

Roof Manager supports properties across the U.S., Canada and additional regions. Whether a report can be completed is decided property by property: the available aerial and satellite imagery has to show the roof clearly enough for a person to trace it.

  • You see the imagery for the roof before you order
  • Declined reports return the credit
  • 1–3 hours, usually under an hour

One supported region · three propertiesdemonstration on the sample roof

  1. Sample Property A: the roof is sharp and fully visible on the aerial image, traced in green and blue Sample Property A

    RegionSupported

    ImageryClear imagery

    Report available

    Traced, calculated, reviewed and delivered.

  2. Sample Property B: the same roof with tree cover drawn over its north-west corner Sample Property B

    RegionSupported

    ImageryRoof partly hidden by trees

    Needs review

    Our team looks at the imagery before tracing.

  3. Sample Property C: the same roof on blurred, low-resolution imagery where no edge can be readSample Property C

    RegionSupported

    ImageryImagery too low-resolution

    Cannot complete

    Declined, not guessed. The credit returns.

Roof Manager sample roof · address and location removed · tree cover and low resolution drawn in for the demonstration

Where is Roof Manager available?

Roof Manager supports roof measurement reports for properties across the United States, Canada and additional regions. Availability is checked at the property level, because a report depends on usable aerial or satellite imagery and a clearly visible roof at that address.

The supported regions · what a roof measurement report is for

Can Roof Manager measure every address?

No. A region can be supported while one property in it is not. Reports are traced by a person from the aerial and satellite imagery available for that property, so the imagery has to be recent enough, sharp enough and clear enough to show the roof edges. Where it is not, Roof Manager declines the report rather than guessing.

How the decision is made · what happens when imagery is insufficient

How Roof Manager coverage works

Coverage is not a map we colour in. It is a decision our team makes on the imagery for each property, after you have seen that imagery yourself on the order form.

  1. 1 · Property entered

    You search the address and pin the roof

    The order form finds the property and shows the satellite view of it. The pin has to sit on the roof you want measured; a pin left on the street is refused. The imagery you see there is the imagery our team opens first.

  2. The questionIs usable imagery available for this roof?
  3. Yes

    The roof is sharp and fully visible. A member of our team traces the outline, ridges, hips and valleys, the software calculates the quantities, a second look checks the report and it is released to you.

    Report available

    Uncertain

    Part of the roof is hidden by trees or shadow, or a section is hard to read. Our team looks at the imagery first and decides whether every edge can be traced from what is visible. Where the outline is clear but the interior lines are not, they may deliver an Area Take-Off report instead: roof area and perimeter only, clearly marked as such, and it uses the credit.

    Needs review → full report, Area Take-Off, or declined

    No

    The imagery is too low-resolution, outdated or the roof cannot be seen. The report is declined rather than guessed: you get an email, and the credit returns to your account.

    Cannot complete

Credit behaviour

A declined report never costs a report; a delivered Area Take-Off does. A free trial credit comes back as a free credit, a plan credit comes back to the plan, and a one-off purchase comes back as a report credit on your account rather than a refund to your card. The full decline path.

Property-level imagery availability

Imagery providers photograph regions at different times, from different heights and at different resolutions. Two houses on one street can have been captured on different flights, so one roof is sharp and the other is not. That is why Roof Manager answers the availability question per property, not per country.

  • Imagery is missing or outdated for that spot
  • Resolution is too low to place an edge
  • Trees hide part of the roof
  • Shadow hides edges on one side
  • A section is hidden behind a taller part of the building

Before you spend a credit

The order form shows the satellite view of the pinned roof before you press Request Report, and it is the same imagery our team opens first. If the roof is a blur or under a tree on your screen, it will be on ours: skip it, or order and attach your own overhead drone photos to the order from your dashboard.

Roof visibility and image quality

Why might one property work while another does not? Pick a condition to see what our team sees and what happens next. This is a demonstration on the same sample roof; it does not check a real address.

The sample roof on clear aerial imagery, every edge visible and traced Demo · drawn condition

Clear imagery

What our team sees

Every eave, rake, ridge, hip and valley is readable. The roof planes have visible edges and the pitch can be set from the geometry.

What happens

The report proceeds: traced by a person, calculated by software, reviewed, delivered.

Report available

The sample roof with tree cover drawn over its north-west corner Demo · drawn condition

Tree cover over part of the roof

What our team sees

Canopy hides the north-west corner. The visible edges may be enough to read the hidden ones from the roof’s geometry, or the hidden section may be unreadable.

What happens

Our team looks before tracing. If the hidden section can be read from the rest of the roof, the report proceeds; if only the outline is clear, an Area Take-Off report (area and perimeter) may be delivered instead; if not even that, it is declined and the credit returns.

Needs review

The sample roof with a hard shadow drawn across its east half Demo · drawn condition

Heavy shadow across the roof

What our team sees

Low sun or a taller building throws the east half of the roof into shadow. Edges in the dark area are faint; the ridge and some hips can still be followed.

What happens

Our team looks before tracing. Faint edges that can still be followed are traced; a side that is black is a decline.

Needs review

The sample roof on blurred low-resolution imagery where no edge can be readDemo · drawn condition

Low-resolution or outdated imagery

What our team sees

The roof is a blur of pixels. No eave or ridge can be placed with confidence, and a roof that has been re-built since the image was taken is not the roof you are quoting.

What happens

Declined, not guessed. You receive the email and the report credit returns to your account.

Cannot complete

Accuracy is a separate question from availability. How imagery quality sets the accuracy of a completed report

What happens when imagery is insufficient

Roof Manager does not guess at roof edges it cannot see. If the imagery for a property is not good enough to trace, our team declines the report, you receive an email saying we were unable to complete it, and the report credit returns to your account. A one-off purchase comes back as a report credit on the account, not as a refund to your card.

  1. Our team opens the order on the imagery available for the property and looks for every roof edge.
  2. The report is declined if the edges cannot be seen. Nothing is estimated or filled in. (If the outline is clear but the interior lines are not, an Area Take-Off report with the roof area and perimeter may be delivered instead; that report uses the credit.)
  3. You receive the email “We’re unable to complete this report”, with the reason.
  4. The credit returns to your account automatically.
Free trial credit
Comes back as a free credit.
Monthly or annual plan credit
Comes back to the plan’s balance.
One-off purchased report
Comes back as a report credit on your account, not a refund to your card.
Your own drone photos
Attach up to 8 overhead photos to an order from your dashboard. Our team aligns a photo on the map and traces from it where it shows the roof better than the available imagery.

The whole workflow, from address to report: how Roof Manager works

Every region carries the same condition: supported region, property imagery still required. The region tells you where Roof Manager generally operates; the imagery for the individual property decides whether a report can be completed.

United States

Roof measurement reports in the United States

Roof Manager supports properties across the United States, subject to imagery availability and roof visibility at the individual address. Urban and suburban roofs usually have usable imagery; rural, new-build and heavily wooded properties vary, and a property is never assumed available because of its state.

Roof Manager for U.S. roofing contractors

Supported region · property imagery still required

Canada

Roof measurement reports in Canada

Roof Manager is built in Alberta and supports properties across Canada, subject to imagery availability and roof visibility for the individual property. Major cities and most towns have usable imagery; remote and northern addresses vary. Reports are billed in Canadian dollars.

Roof Manager for Canadian roofing contractors

Supported region · property imagery still required

Additional regions

Additional supported regions

Roof Manager can also support properties in additional regions, including Australia and the United Kingdom, subject to imagery availability. There is no country restriction in the order form: a property the address search can find can be pinned and ordered, and the same imagery condition applies. Outside the core markets, imagery is usually strongest in and around major cities and varies elsewhere.

Supported region · property imagery still required

What do you receive when a property is available?

A reviewed roof measurement report as a PDF, in your dashboard and by email: the quantities a roofer prices from, the diagrams with every edge length, and the material take-off. Reports are delivered in 1–3 hours, and usually in under an hour.

Roof area
7,923 SF
Pitch
8:12
Eaves
383 LF
Rakes
66 LF
Ridges
160 LF
Hips
371 LF
Valleys
269 LF
Diagrams
every edge labelled
Materials
257 bundles

Figures from the Roof Manager sample report.

How much does a roof measurement report cost?

The same price in every region, billed in Canadian dollars. A declined report returns its credit.

Start free

$02 reports

No credit card

Pay as you go

$10CAD / report

≈ $7 USD

Monthly

$199CAD / month

Up to 30 reports

Roof measurement coverage FAQ

Short answers to the questions roofers ask before their first order in a new area.

Where are Roof Manager roof measurement reports available?

Available across the U.S., Canada and additional supported regions, subject to imagery availability. Availability is decided per property, not per country: the imagery for that address has to show the roof clearly enough for a person to trace it.

Does Roof Manager cover the entire United States?

Roof Manager supports properties across the United States, subject to imagery availability and roof visibility at the individual address. Most urban and suburban properties have usable imagery; rural, newly built and heavily wooded properties vary. There is no state restriction.

Are reports available across Canada?

Roof Manager supports properties across Canada, including every province, subject to imagery availability for the individual property. Major cities and most towns have usable imagery; remote and northern addresses vary. Reports are billed in Canadian dollars.

Does Roof Manager support Australia?

Yes. Roof Manager supports Australian properties where suitable aerial imagery is available; coverage and image quality vary by location. The Australia page has the details for Australian roofers, and every report is checked by a person before it is released.

Can Roof Manager measure every property?

No. A supported region does not make every roof in it measurable. Trees, deep shadow, low-resolution or outdated imagery and hidden roof sections can all stop a trace. When the roof cannot be seen well enough, the report is declined rather than guessed and the credit returns to your account.

What determines whether an address is available?

Whether the available aerial or satellite imagery shows that property’s roof clearly enough for a member of our team to trace every eave, rake, ridge, hip and valley. The address search has to find the property and the pin has to sit on the roof; after that, the imagery for that spot decides.

What imagery does Roof Manager use?

The aerial and satellite imagery available for the property, viewed top-down. You see the imagery for the pinned roof on the order form before you press Request Report, and our team works from the clearest view available when the order comes in. Roof Manager does not fly drones or send anyone to the property.

What happens if trees block the roof?

Partial tree cover gets a closer look rather than an automatic decline: our team checks whether the hidden edges can be read from the visible geometry. If only the outline is clear, you may receive an Area Take-Off report (roof area and perimeter, marked as such). If a section of roof simply cannot be seen, the report is declined and the credit returns to your account.

What happens if the imagery is too low-resolution?

The report is declined. Low-resolution or badly outdated imagery does not show roof edges well enough to trace, and Roof Manager does not estimate edges it cannot see. You receive an email and the report credit returns to your account.

Will I lose a credit if the report cannot be completed?

No. When our team declines a report the credit returns to your account: a free trial credit comes back as a free credit, a plan credit comes back to the plan, and a one-off purchase comes back as a report credit on the account rather than a refund to your card.

Can I upload my own roof or drone photos?

Yes. Once an order is placed you can attach up to 8 overhead drone or aerial photos to it from your dashboard (JPEG, PNG or WebP). Our team lines a photo up on the map and traces from it where it shows the roof better than the available imagery; the photo is not measured automatically.

How accurate are roof measurements?

On properties with high-quality aerial imagery, Roof Manager measurements can achieve 98.5% accuracy against an on-roof tape measure. Coverage is a different question from accuracy: coverage asks whether a report can be completed at all. How imagery sets the accuracy of a report.

How long does a report take?

Reports are delivered in 1–3 hours, and usually in under an hour. That clock starts once a report can proceed through the normal workflow; a property that needs a closer look at its imagery can take longer, and one that is declined is answered by email instead.

How much does a report cost?

Your first 2 reports are free with no credit card. After that a report is $10 CAD, or $199 CAD per month for up to 30 reports. Price does not change by country or region. See all pricing.

Can I see a sample before ordering?

Yes. The Roof Manager sample report shows all 5 pages of a finished report, with every measurement explained, and the PDF is free to download.

Do I need to climb the roof?

No. The standard report is measured from aerial imagery, so nobody climbs the roof and you do not send a crew to measure. A measurement from imagery is not a roof inspection; physical verification still applies where the work or the code requires it.

Check your next property

Open a free account, enter the address and look at the imagery for that roof before you spend a credit. 2 reports are free, no credit card.

Check a property

Search the address, pin the roof, see the imagery. Order only if it looks traceable to you; if our team disagrees, the credit comes back.

Check a Property

See the finished report first

The complete 5-page Roof Manager sample report, page by page, with every measurement explained.

See a Sample Report

Not sure about a region? Book a demo or email sales@roofmanager.ca.